Customer Service Representative - State Farm Agent Team Member
Full Time • La Mirada - CA - 90638
Responsive recruiter
Replies within 24 hours
Benefits:
- Life insurance
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2013 after being recruited by State Farm, driven by a long-standing goal of owning my
own business. Today, our office includes two team members plus myself, and we’ve built a relaxed, flexible environment that still takes care of business and delivers strong results. Outside of the office, I stay active by coaching basketball, baseball, and soccer, which reflects the team-first mindset and commitment to development that guide how we work together.
We offer strong benefits, including a 401k plan, life insurance, monthly bonuses, and a hiring bonus, along with flexibility that truly supports family-first priorities. We’re looking for someone who is competitive, adaptable, coachable, and a fast learner — someone who wants to grow in an environment that values effort, flexibility, and mutual support.
ROLE DESCRIPTION:
I opened my agency in 2013 after being recruited by State Farm, driven by a long-standing goal of owning my
own business. Today, our office includes two team members plus myself, and we’ve built a relaxed, flexible environment that still takes care of business and delivers strong results. Outside of the office, I stay active by coaching basketball, baseball, and soccer, which reflects the team-first mindset and commitment to development that guide how we work together.
We offer strong benefits, including a 401k plan, life insurance, monthly bonuses, and a hiring bonus, along with flexibility that truly supports family-first priorities. We’re looking for someone who is competitive, adaptable, coachable, and a fast learner — someone who wants to grow in an environment that values effort, flexibility, and mutual support.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with paul hernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $18.00 - $20.00 per hour
Seeking Currently Licensed Applicants Only
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then paul hernandez - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none